General Policies
- Fiscal year begins June 1st and ends the following May 31st.
- The first week of the fiscal year is week 24.
- Each occupancy week begins on Friday or Saturday and ends the following Friday or Saturday.
- Requests can be made no sooner than the Reservation Commencement Date. Check the commencement dates for every season here.
- Requests can be made no later than the Reservation End Date (60 days prior to arrival).
- All reservations must be made in writing.
- It is the owners responsibility to ensure receipt of request forms sent to the Owner Services office. Owner Services will reply with confirmation of receipt for any forms received via email to cliffclubservices@snowbird.com.
- All reservation requests must go through The Cliff Club Owner Services Department.
- All changes to existing reservations must be made on the Change of Reservation Form.
- All contract payments for the purchase of a Vacation Ownership must be current before a future reservation can be made.
- All contract payments for the purchase of a Vacation Ownership must be current before occupancy or deposit of a unit with an exchange company or rental program.
- All maintenance fees, lock-out fees ($50 per lock out), & split-week fees ($100) must be current before a future reservation can be made.
- All maintenance fees, lock-out fees, & split-week fees must be paid in full before occupancy or deposit of a unit with an exchange company or rental program.
- Personal check, cashier’s check, money order, cash, or credit card may be used to pay maintenance fees, lock-out fees, and split-week fees.
- A 2.5% surcharge will be charged for all credit card payments made to the Cliff Club Owners Association. The surcharge does not apply to debit card transactions.
Occupancy Policies
- If occupying please select six-week choices on the Reservation Request Form.
- The preference start day of the week must be indicated on the Reservation Request Form.
- Owner Services goal is to have all confirmations mailed within 40 days from the Reservation Commencement Date.
- If the intended date of occupancy is not available upon receipt of the request form the owner will be notified by email, phone call, then by mail.
- Assignment of unit and floor is based on the total owner occupancy for the week of booking. Owners do receive priority for rooming assignments but are NOT guaranteed a specific view or floor.
- Rooming assignments are final and will NOT be changed at check in. Requests may be made up to one week prior to arrival and are NOT guaranteed.
- No owner shall occupy a unit unless confirmation of an occupancy period has been received.
- If an owner is delinquent in payment of regular or special assessments, or any other charges, the Board or Manager will suspend the owner’s right to occupy a unit until the charges are paid in full.
- The occupant of the unit will pay all incidental charges.
Exchange Policies
- Once the unit has been deposited with an exchange company, it CANNOT be removed.
- All Exchange Company deposits must be made no later than 14 days prior to the intended date of occupancy.
- To receive maximum trading power deposits should be made 9 months prior to the deposit week. Prepayment of any maintenance fees and/or lock out fees must be received before the deposit can be completed. The earlier the unit is deposited the higher the trading power.
- Units may be deposited two years in advance as long as full maintenance and/or lock out fees are paid for the fiscal year in which the unit is being deposited. Owner Services Department will assign a week to be deposited and all three units must be deposited. Owner Services Department will assign a week to be deposited for any future year more than one year in advance.
- All fees due to the exchange company are to be paid directly to the exchange company.
- All rules, regulations, or policies of the Exchange Company apply when depositing a unit with that company.
Rental Policies
- All Owners have the option of participating in the rental program.
- Any unit deposited with Snowbird for rental, will be forwarded and processed through Snowbirds Rental Program.
- The Owner must be in “good standing” in order to be in the rental pool. An Owner will be considered to be in good standing if current in all Assessments, fees, lockout and split week fees, personal charges and contract obligations owed to the Association or with respect to his or her Vacation Ownership Interest.
- All rental requests must be made in writing on a Reservation Request Form or a Change of Reservation Form. A Rental Release Form must also be submitted.
- Each module (room) deposited is assigned a point value based on how far in advance the module (room) is deposited. Share in the revenue will be calculated individually per owner based on this point value for the entire season.
- All Suites or modules thereof released to Snowbird Resort LLC 120 days prior to first week of the season will have a value of 10 points. All Suites or modules thereof released to Snowbird Resort LLC 119 days to 90 days prior to the first week of the season will have a value of 9 points. All Suites or modules thereof released to Snowbird Resort LLC 89 to 60 days prior to the first week of the season will have a value of 8 points for the specific confirmed week. All Suites or modules thereof released to Snowbird Resort LLC 59 days prior and up to the first week of the season will have a value of 7 points. All Suites or modules thereof released to Snowbird Resort LLC after the first day of the season but no later than 30 days prior to the intended date of occupancy will have a value of 6 points for the specific confirmed week. All Suites or modules must be released to Snowbird Resort LLC no later than 30 days prior to the intended date of occupancy (NO EXCEPTIONS).
- Once the unit has been submitted into the Rental Program it cannot be removed.
- Rental Program revenue checks will be distributed 4 to 6 weeks after the last date of the season.